1. Introduction
This Privacy Policy applies to Chanson Mart Private Limited (“Chanson”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you use our website, coworking spaces, and associated services. By accessing Chanson services, you agree to the terms outlined below.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing details and payment information
- Address and identification details (if required)
B. Account & Membership Details
- Login credentials (encrypted)
- Subscription or membership plans
- Workspace booking history
C. Technical & Usage Data
- IP address and device details
- Browser type and operating system
- Pages visited and interactions on the website
- Login timestamps and session logs
D. On-site Workspace Data
- CCTV footage (for security purposes)
- Entry and exit access logs
- Meeting room usage history
3. How We Use Your Information
Your information is used to:
- Provide access to Chanson workspaces and services
- Process payments, invoices, and transaction receipts
- Communicate updates, reminders, and service alerts
- Improve customer experience and service quality
- Ensure workplace safety and regulatory compliance
- Prevent misuse, unauthorized access, or fraudulent activity
4. Cookies & Tracking
Chanson Mart Private Limited uses cookies to enhance your browsing experience, remember login sessions, and analyze website performance. You may disable cookies through your browser settings, but some features may not function properly.
5. Sharing of Information
Your information is shared only when necessary:
A. With Trusted Service Providers
- Payment gateways
- Email and SMS service providers
- Cloud hosting and IT support providers
B. Legal Compliance
Chanson Mart Private Limited may disclose data to government authorities or law enforcement if required by applicable law.
C. Business Transfers
In the event of a merger, acquisition, or asset transfer, user data may be transferred as part of the business process.
6. Data Security
We use secure servers, SSL encryption, access controls, and regular audits to safeguard your data. While we follow industry best practices, no digital transmission is completely secure.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request account deletion (subject to legal obligations)
- Opt out of promotional communications
8. Data Retention
Chanson Mart Private Limited retains personal data only for as long as required for service delivery, legal compliance, and business operations.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Third-Party Links
Our website may contain links to third-party websites. Chanson Mart Private Limited is not responsible for their privacy practices.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised date.
12. Contact Information
For privacy-related questions, please contact:
Company: Chanson Mart Private Limited
Email: info@chansoncowork.in
Website: https://chansoncowork.in/
Thank you for trusting Chanson.